FAQs

"MY INSURANCE COMPANY HAS ME COVERED I’LL BE FINE!"

We tend to assume that our home insurance company are like our car insurance
company, that they are in our best interest when that is not accurate, as even car
insurance companies make money off car owners by charging a higher insurance rate
monthly after a minor crash thus Insurance company is there to ensure they make
money off you.
Home Insurance companies are no different as they make money from premiums and
not by getting you the highest claim possible!
Which is why you need a company like trendline to ensure that things are in your best
interest and you get the highest claim possible,
so you get your property restored and aligned to its original form as insurance claims is
not a very smooth process if not handled by professionals therefore Trendline ensures
that you are secure before any step.

Here Are Some Answers that will Simplify Things for You

Will I be able to reside at my house while fire damage restoration is ongoing?

The correct answer to this will not be given to you until the full scope of fire damage is
properly assessed at the premises of your property. In some fire damage situations, if
just a certain portion of the house was affected, house owners may be able to reside in
areas of the house that were not impacted.
However, if there's widespread damage or the home is a total loss, then residents would
not be able to return until their house is safe to occupy once again because smoke can
be a big hazard to humans and Trendline wouldn’t want to risk any type of harm upon
your family.

Does my fire damaged property hold mold or some other threat?

It is extremely common for fire and water damage to emerge and occur at the same
time, there are numerous other hidden hazards that may come to light in the event of a
fire damage situation such as asbestos-containing building materials, when disturbed,
could breakdown and release hazardous asbestos fibers into the internal atmosphere.
If asbestos is detected on the property, it too will need to be remediated before the
house can be restored to pre-loss condition. Some other cautions that the contractor
may encounter include mold growth from water damage or lead exposure from lead-
based paints.

Who is a public adjuster?

A public adjuster is an independent insurance professional that a policyholder may hire
to help settle an insurance claim on his or her behalf.

Your insurance company provides an adjuster at no charge to you, but the adjuster
provided to you by the insurance company is in the best interest of the insurance
company itself whereas when you contact Trendline we provide you with our own public
adjuster who works in your best interest to make sure you get the highest claim,
We can assure you our public adjuster will get you the uttermost highest claim possible,
but trendline does not make any financial promises but will work our best to get what’s
in your best interest

How dangerous could flood water be?

It could be very harmful especially if it collides with sewage and other toxins. It’s another
reason why you should always leave water damage to the professionals as we
described earlier in water restoration damage, the IICRC defines flood water in three
categories.

Category 1 water is clean water, as if it was right out of a faucet.
Category 2 water is mostly clean, but likely contains some contaminants.
Category 3 water is highly contaminated water, often containing raw sewage.

If you don’t have the necessary PPE to handle hazardous water, you risk becoming very
ill. The professionals at Trendline Construction know how to properly assess water
conditions and proceed accordingly. The contaminant level of the water will also likely
influence restoration efforts

What are the signs I might have mold in my building?

Besides the obvious visual cues that you have mold, there are other ways you can tell
there’s a growth problem.
If you’ve had a major leak in the recent past, it is a good indicator you might have mold,
things such as:

Bubbling paint,
A musty odor
Soft spots in floors

all these signs could indicate there’s a presence of mold, health conditions like cough
with no cold or headaches might also mean there’s an issue.
Immediately calling a Trendline for an inspection is the only way to know for sure.


Last but not least, negotiating the claim with your Insurance Company

Insurance companies’ base their claims on national averages and as we all know New York is not a cheap city to live in, perhaps the material costs in NYC
are way higher than average national costs.

Which is why Trendline will help you negotiate the best possible deal using all our tools
such as our public adjuster, our claims specialist team and us as the restoration contractor to make sure we negotiate the best possible deal for you to make your process smooth and secure your peace!

Are you thinking of applying for an insurance claim and don’t know where to start? Let Trendline Construction take all your worries away as we our just one call away!

Get Your Free Estimate Today

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